Terms & Conditions
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- Terms & Conditions
Effective Date: August 18, 2025
Welcome to Twice Built! These Terms and Conditions (“Terms”) govern your access to and use of our website at https://twicebuiltbrick.com (the “Site”), our online store powered by WooCommerce, and any related services, including integrations with platforms like BrickLink, BrickOwl, eBay, and BrickScout via Bricqer (collectively, the “Service”). Throughout these Terms, the terms “we”, “us”, and “our” refer to Twice Built, an independent retail store located at 41.0750416, -111.9739647, Layton, Utah view us on [Google Maps]
By accessing or using the Site or Service, including browsing, registering an account, or making a purchase, you agree to be bound by these Terms, as well as our [Privacy Policy], [Shipping and Returns Policy], and [FAQ], which are incorporated herein by reference. If you do not agree to these Terms, please do not use the Site or Service.
We reserve the right to update, change, or replace any part of these Terms by posting updates to the Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site or Service following any changes constitutes acceptance of those changes.
Important Disclaimer: We are not affiliated with, endorsed by, or sponsored by the LEGO Group, Archie McPhee, Blair Candy Company, or any other brands whose products we sell. We are an independent retailer sourcing genuine products from various suppliers and collectors. LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize, or endorse this Site or our products. All products are sold as described, and we make no representations on behalf of any third-party brands.
- Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (typically 18 years old), or that you are the age of majority and have given us consent to allow any minor dependents to use the Site under your supervision. Certain products, such as toys, games, and board games, may have age recommendations or restrictions—please review product descriptions carefully, as we are not liable for misuse.
You may not use our products or Service for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright, trademark, or consumer protection laws). This includes, but is not limited to, reselling our products in violation of any brand restrictions or using the Site to transmit worms, viruses, or destructive code.
A breach or violation of any of these Terms may result in immediate termination of your access to the Service, without refund or liability on our part.
- General Conditions
We reserve the right to refuse service to anyone for any reason at any time, including if we suspect fraudulent activity or violations of these Terms.
You understand that your content (excluding payment information) may be transferred unencrypted over networks and adapted to meet technical requirements. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, including product images, descriptions, or Site content, without our express written permission.
The headings in these Terms are for convenience only and do not affect interpretation.
- Accuracy, Completeness, and Timeliness of Information
We strive to provide accurate product information, but we are not responsible if details on the Site (e.g., descriptions, images, prices, or availability) are inaccurate, incomplete, or outdated. Product information is for general reference and should not be solely relied upon—consult additional sources if needed. We reserve the right to correct errors or update information at any time without notice.
Historical information on the Site is provided for reference only and may not be current. For perishable items like candies from Blair Candy Company, freshness dates are approximate and subject to shipping conditions.
- Modifications to the Service and Prices
Prices for our products are subject to change without notice. We do not offer price matching or adjustments for prior purchases.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.
- Products and Services
We offer a variety of products, including LEGO bricks, sets, and accessories (new and used); novelty items from Archie McPhee; candies from Blair Candy Company; books, toys, games, and board games. Some products may be available exclusively online or in limited quantities and are subject to our [Shipping and Returns Policy].
Used LEGO items are inspected for quality but sold “as is.” Perishable goods like candies may have special handling requirements and are non-returnable once shipped.
All purchases are subject to availability. We reserve the right to limit quantities or cancel orders if inventory issues arise.
For multi-platform sales via Bricqer, orders placed on integrated sites (e.g., BrickLink) are fulfilled from our central inventory and governed by these Terms, unless the platform’s terms conflict—in which case, we will notify you.
- Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all transactions. You must promptly update your account to ensure smooth processing.
We accept payments via major credit cards, PayPal, Apple Pay, and Google Pay. You authorize us to charge your chosen method for the total amount, including taxes and shipping. For late payments or declines, we may hold or cancel your order.
If you create an account, you are responsible for maintaining its confidentiality and all activities under it.
- Optional Tools and Third-Party Services
We may provide access to third-party tools (e.g., Bricqer for inventory, Zoom for communications, SMS platforms for text campaigns) over which we have no control. Use of these is “as is” without warranties.
Embedded content from other sites (e.g., videos, images) behaves as if you visited those sites directly. Those sites may collect data, use cookies, or track interactions—refer to their privacy policies.
We are not responsible for third-party content or links on our Site.
- User Comments, Feedback, and Submissions
If you submit comments, feedback, or other content (e.g., via forms, reviews, or uploads), you grant us a non-exclusive, royalty-free license to use, reproduce, and display it. You represent that your submissions are accurate, non-infringing, and comply with laws.
We may remove or edit submissions but are not obligated to monitor them. When leaving comments, we collect data from the form, your IP address, and browser user agent for spam detection. An anonymized hash of your email may be sent to Gravatar for profile pictures (see https://automattic.com/privacy/). Approved comments make your profile picture public.
If you upload media, avoid including EXIF GPS data, as visitors can extract it.
We retain comments and metadata indefinitely for moderation. Registered users can edit or delete their data (except usernames); admins can view and edit it.
Visitor comments may be checked via automated spam services.
- Personal Information and Data Retention
Your personal information is governed by our [Privacy Policy]. We share data as described therein, including with service providers for payments, shipping, and marketing.
For password resets, your IP is included in the email.
Registered user data is stored in profiles and can be accessed, edited, or deleted by you (except usernames). You can request an export or erasure of your data, excluding data we must retain for administrative, legal, or security purposes.
Data may be sent to third parties like spam detectors or integrated platforms.
- Cookies and Tracking
We use cookies for functionality and convenience. Comment cookies save your details for one year. Login pages set temporary cookies (discarded on close) and persistent ones (two days for login, one year for options; two weeks if “Remember Me”).
Editing articles adds a one-day cookie with the post ID.
Refer to our [Privacy Policy] for full details.
- Prohibited Uses
In addition to other prohibitions, you may not use the Site or Service for:
- Unlawful purposes or promoting illegal activities.
- Harassing, abusing, or harming others.
- Infringing intellectual property rights.
- Spreading malware or spam.
- Interfering with the Service.
- Collecting data without consent.
We may terminate access for violations.
- Disclaimer of Warranties; Limitation of Liability
The Service and products are provided “as is” without warranties, express or implied, including fitness for a particular purpose or non-infringement. We do not warrant uninterrupted access, error-free operation, or virus-free content.
We shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Service or products, even if advised of the possibility. Our total liability is limited to the amount you paid us in the preceding 12 months.
Some jurisdictions do not allow limitations, so these may not apply fully to you.
- Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or use of the Service.
- Severability
If any provision is deemed invalid, the remainder shall remain in effect.
- Termination
These Terms remain in effect until terminated by you or us. We may terminate for violations without notice. Surviving provisions (e.g., ownership, disclaimers) continue post-termination.
- Governing LawThese Terms are governed by the laws of Utah, USA, without regard to conflict of laws. Disputes shall be resolved in courts located in Davis County, Utah.
- Changes to Terms We may update these Terms—check for the latest version. Material changes will be notified via email or Site notice.
- Contact Information Questions? Contact us at shop@twicebuiltbrick.com, 801-948-2005 (Monday-Friday, 10 AM – 6 PM Mountain), or via our contact form. Thank you for choosing Twice Built!